User manual

12

Billing

How you pay for 2way: the messaging balance, credits for sign-ups, SMS packages and plans.

Billing: balance, credits, packages and invoices.
Billing: balance, credits, packages and invoices.

Messaging balance

Used per message for campaigns, chats and keywords. Top up by +50, +100, +250 or any amount.

Credits

Used by sign-ups from forms and keywords; renewed with your plan.

SMS packages

Prepaid messages per country with an expiry date; a warning shows 30 days before.

Invoices & payments

Download invoices, manage the payment method and your billing details.

Plans

Choose between Credits for sign-ups and Messaging balance plans and your country, compare plans and click Choose, Upgrade or Switch. Every credit plan includes a custom STOP message and sender ID, sign-up forms and QR codes.