11

Settings, numbers and sender names

Set your preferences and domains, decide how your numbers behave and request a sender name with your brand.

General

• Preferences: language, start page and theme.
• Shortened link settings: use the 2way domain or your own for links in messages.
• Landing page settings: the subdomain or your own domain for landing and unsubscribe pages.
• App urls: links to your iOS and Android apps for confirmation messages.

Phone numbers

Each number shows its channels (SMS, WhatsApp) and which options are on. Click a number to set:

• Message prefix: text added at the start of every message, e.g. your brand name.
• Opt-out (STOP): an automatic reply when someone texts STOP, and the STOP text added to messages so recipients know how to opt out.
• Auto-replies: an automatic SMS or WhatsApp answer per language, e.g. to say you will reply soon.

Sender names

A sender name shows your brand, e.g. PandaShop, instead of a number as the sender of your messages. It builds trust and recognition.

1. 1
   Request

   Click Request a sender name and type the name.

2. 2
   In review

   Our team checks it.

3. 3
   Waiting for operator approval

   The name is registered with the operators.

4. 4
   Approved

   Pick it as the sender in campaigns and forms.

• Up to 11 characters, at least one letter, no more than 3 digits in a row; well-known brands and generic names are not allowed.
• Up to 3 requests can be in review at once; you can withdraw a request while it is in review.

Notifications

Get an email or SMS when a coupon pool runs low, so forms never run out of codes. Set the address, the phone number and the threshold.